Privacy Policy

The platform collects personal data necessary for account creation, identity verification, payment processing, and service delivery. This includes names, contact details, date of birth, payment information, and transaction history. Technical data such as IP addresses, device identifiers, and browsing behavior may also be recorded for security and operational purposes.

To safeguard user information, the operator employs technical and organizational measures including encryption protocols, secure servers, access controls, and regular security audits. Data is stored in protected environments and accessible only to authorized personnel who are bound by confidentiality obligations.

Users have the right to:

• Access their personal data held by the platform
• Request correction of inaccurate or incomplete information
• Request deletion of data when no longer required for legitimate purposes
• Withdraw consent for data processing at any time
• Lodge complaints with relevant authorities if rights are violated

All data handling practices comply with applicable laws in India, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. The platform respects user privacy and processes data only for lawful, specified, and legitimate purposes.

Personal data collected through the platform is used for the following purposes:

• Account Management: To create, maintain, and verify user accounts and ensure secure access to services
• Transaction Processing: To facilitate deposits, withdrawals, and other financial operations through secure payment channels
• Service Improvement: To analyze user behavior, preferences, and feedback for enhancing platform functionality and user experience
• Marketing Communications: To send promotional offers, updates, and relevant information to users who have consented to receive such communications
• Analytics and Reporting: To generate statistical insights, performance reports, and business intelligence for operational decision-making
• Compliance and Legal Obligations: To fulfill regulatory requirements, prevent fraud, detect suspicious activity, and cooperate with law enforcement when legally required

All processing activities are conducted transparently and in accordance with lawful bases established under applicable data protection frameworks. Users are informed of processing purposes at the point of collection, and consent is obtained where required. The platform does not use personal data for purposes incompatible with those disclosed at the time of collection without obtaining fresh consent.

Users may access, review, update, or request deletion of their personal data at any time by contacting the platform’s support team through the designated communication channels. Requests are processed within a reasonable timeframe, subject to verification of the requester’s identity.

To correct inaccurate information, users should submit a written request specifying the data requiring amendment along with supporting documentation if necessary. The platform will review and update records promptly upon verification.

For data deletion requests, users must understand that certain information may be retained for legal, regulatory, or legitimate business purposes even after account closure. This includes transaction records, compliance documentation, and data required for dispute resolution.

By using the platform, users consent to security checks and verification procedures necessary to protect account integrity. Payment data is processed by authorized third-party payment service providers who operate under strict confidentiality and security standards. Users acknowledge that sharing payment information with these providers is necessary for transaction completion and service delivery.

The platform is intended exclusively for individuals aged 18 years and above. The operator does not knowingly collect, process, or retain personal data from minors. Users are required to confirm their age during registration, and access to services is restricted to adults only.

The platform cannot independently verify the age of users without receiving identification documents. Users are responsible for ensuring that minors do not access or use the services through their accounts. If a parent or legal guardian becomes aware that a minor has provided personal data to the platform, they should contact the support team immediately.

Upon receiving a verified request from a parent or legal guardian, the operator will promptly delete all personal data associated with the minor’s account. The platform will also take reasonable steps to prevent future access by the minor and may implement additional verification measures if required.

Personal data collected through the platform may be transferred to, stored in, or processed in countries outside India where the operator’s partners, service providers, or data centers are located. These jurisdictions may have data protection laws that differ from those applicable in India.

By using the services, users consent to the international transfer of their personal data for the purposes outlined in this policy. The operator ensures that all partners and service providers who receive personal data are bound by contractual obligations to maintain confidentiality and implement adequate security measures.

Data transfers are conducted in accordance with applicable legal requirements, and appropriate safeguards are implemented to protect user information regardless of the processing location. Users may contact the platform for information about specific data transfer mechanisms and protective measures in place.

This disclaimer may modify the scope, interpretation, or legal effects of specific provisions within this Privacy Policy. The disclaimer becomes binding when a user accepts the policy through registration, account creation, or continued use of the platform.

Acceptance may be demonstrated through:

• Electronic signature during account registration
• Clicking acceptance buttons or checkboxes during onboarding
• Continued use of services after policy updates are communicated
• Any other action that reasonably indicates consent to the policy terms

The operator reserves the right to update or amend this disclaimer as necessary to reflect changes in legal requirements, business practices, or operational needs. Users will be notified of material changes and continued use of the platform after notification constitutes acceptance of the revised disclaimer.

Cookies are small text files stored on a user’s device when visiting the platform. They enable the website to recognize the device, remember preferences, and provide a personalized browsing experience. The platform uses cookies for the following purposes:

• Statistical Analysis: To collect aggregated data on website traffic, popular pages, and user engagement patterns
• Behavior Analysis: To understand how users interact with features, navigation paths, and content preferences
• Personalization: To tailor content, recommendations, and interface settings based on individual user preferences
• Site Improvement: To identify technical issues, optimize performance, and enhance overall functionality

Cookies are retained for a period of one year from the date of placement unless deleted earlier by the user. Users may manage cookie preferences through their browser settings, including the option to block or delete cookies. However, disabling cookies may affect the functionality and user experience of the platform.

The platform may use both first-party cookies (set by the operator) and third-party cookies (set by external service providers such as analytics tools). Third-party cookies are governed by the respective providers’ privacy policies.

By accessing or using the platform, users signify their full acceptance of this Privacy Policy and consent to the collection, processing, and use of personal data as described herein. Continued use of the services after updates or amendments to the policy constitutes acceptance of the revised terms.

The current version of the Privacy Policy, as published on the website, supersedes all previous versions. Users are encouraged to review the policy periodically to stay informed about how their data is handled and protected.

If users do not agree with any provision of this policy, they should discontinue use of the platform immediately and contact the support team to request account closure and data deletion, subject to retention requirements for legal or regulatory purposes.

Personal data may be shared with third parties under the following circumstances:

• Legal Obligations: When required by law, court order, or regulatory authority to disclose information
• Dispute Resolution: To resolve disputes, investigate complaints, or enforce terms and conditions
• Contractual Agreements: With service providers, payment processors, and business partners who assist in delivering services to users

Where third parties are listed on the website, their identities and roles are disclosed transparently. If a third party is not listed, users will be informed of the purpose and scope of data sharing before information is disclosed.

By providing personal data to the platform, users consent to its sharing with authorized third parties as necessary for service delivery and operational purposes. All third parties are contractually obligated to handle data securely and confidentially, and they may not use the information for purposes beyond those specified in their agreements.

The platform conducts due diligence on third-party partners to ensure they maintain adequate data protection standards and comply with applicable legal requirements.

The platform may contain links to third-party websites, applications, or online services that are not operated or controlled by the platform. These external sites have their own privacy policies and data handling practices, which may differ from those described in this document.

The operator is not responsible for the privacy practices, content, or security measures of external websites. Users are advised to review the privacy policies of any third-party sites they visit and exercise caution when providing personal data.

Linking to external websites does not imply endorsement, affiliation, or responsibility for their content or practices. Users access third-party websites at their own risk and should take appropriate precautions to protect their personal information when navigating outside the platform.