Terms & Conditions

These terms govern your use of the platform and services provided through both the website and mobile application. By accessing or registering on the platform, you acknowledge that you have read, understood, and agreed to be bound by these regulations. The provisions outlined here apply to all users accessing services from India. Your continued use of the platform constitutes ongoing acceptance of any modifications to these terms.

General Terms of Service

By creating an account, you enter into a binding agreement with the platform operator. These terms outline your rights, obligations, and the conditions under which services are provided.

User Eligibility and Acceptance

You must be at least 18 years of age to register and use the services. Registration requires accurate personal information, and you are responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account is your responsibility.

Modifications to Terms

The operator reserves the right to amend these regulations at any time. You will be notified of material changes through email or platform notifications. Continued use after such modifications indicates your acceptance of the revised terms. You should review these conditions periodically to stay informed.

Fair Use Principles

You agree to use the platform solely for personal entertainment purposes. Prohibited activities include:

  • Creating multiple accounts
  • Manipulating odds or exploiting system vulnerabilities
  • Engaging in fraudulent betting patterns
  • Using automated systems or bots
  • Colluding with other users

Violation of fair use principles may result in account suspension, forfeiture of funds, or permanent termination.

Intellectual Property and Liability

All content, trademarks, and software on the platform are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission. The operator is not liable for losses arising from technical failures, unauthorized access to your account, or events beyond reasonable control. You use the services at your own risk, and the platform is provided on an “as is” basis.

Payment Processing Rules

All financial transactions are subject to verification procedures and compliance requirements. Understanding these policies helps ensure smooth deposits and withdrawals.

Deposit Procedures

You may fund your account using various methods including:

  • Mastercard
  • Visa
  • GPay
  • Apple Pay
  • Bitcoin
  • Skrill
  • Tether
  • Payeer
  • MuchBetter
  • Bank Transfer

Minimum deposit amounts vary by method, typically starting from ₹300. Transactions are processed instantly in most cases, though bank transfers may take up to 24 hours. No fees are charged by the platform for deposits, but your payment provider may apply their own charges.

Withdrawal Policies

Cashout requests are processed using the same method you used to deposit, where possible. You must meet any applicable wagering requirements before withdrawing bonus-related funds. Minimum withdrawal amounts generally start at ₹500.

Processing times vary:

  • E-wallets: 15 minutes to 2 hours
  • Bank transfers: 1-3 business days
  • Cryptocurrency: 15-60 minutes

Security and Verification

Before processing your first withdrawal, you must complete identity verification (KYC). Required documents include:

  • Government-issued photo ID (Aadhaar, PAN card, passport, driving licence)
  • Proof of address (utility bill, bank statement)
  • Payment method verification (bank statement, card photo)

Verification typically takes 24-72 hours. All financial data is encrypted and processed through secure channels.

Transaction Restrictions

Once a deposit or withdrawal is initiated, you cannot cancel the transaction. Disputed transactions will be investigated, but resolution may take several business days. The operator reserves the right to request additional documentation if suspicious activity is detected.

Responsible Gaming Commitment

The platform promotes safe and controlled participation in betting activities. Gambling should remain entertainment, not a source of income or a solution to financial difficulties.

Self-Control Tools

You have access to multiple features designed to help manage your activity:

  • Deposit Limits: Set daily, weekly, or monthly maximum amounts you can deposit
  • Session Reminders: Receive notifications about time spent on the platform
  • Self-Exclusion: Temporarily or permanently block access to your account for periods ranging from 24 hours to six months or longer
  • Reality Checks: Configure pop-up reminders that display your session duration and net wins or losses

To activate these tools, navigate to your account settings or contact customer support. Changes to limits may have a cooling-off period before taking effect.

Recognizing Problem Gambling

Warning signs that your activity may be becoming problematic include:

  • Betting more than you can afford to lose
  • Chasing losses by placing larger bets
  • Neglecting work, family, or social obligations
  • Borrowing money to gamble
  • Feeling anxious or depressed about betting

Support Resources

If you or someone you know is struggling with gambling-related issues, professional help is available through:

  • National Helpline for Mental Health: 1800-599-0019
  • Gamblers Anonymous India: Local support groups and counseling
  • SHUT Clinic (Mumbai): Service for Healthy Use of Technology

These organizations provide confidential assistance, counseling, and treatment programs for those affected by problem gambling.

Anti-Money Laundering Compliance

The platform adheres to strict protocols to prevent financial crimes including money laundering and terrorist financing. Your cooperation in these measures is mandatory.

Legal Obligations

The operator is required to:

  • Verify the identity of all users
  • Monitor transactions for suspicious patterns
  • Report unusual activity to relevant authorities
  • Maintain records of all financial transactions for prescribed periods
  • Refuse service to individuals on sanctions lists or those involved in criminal activity

Know Your Customer (KYC) Process

All users must complete verification before making their first withdrawal. The KYC procedure requires submission of:

  • Valid government-issued identification
  • Proof of residential address (dated within the last three months)
  • Evidence of payment method ownership

Documents must be clear, unaltered, and show all relevant details. Submitting false or doctored documents will result in immediate account closure and forfeiture of funds.

Transaction Monitoring

All deposits and withdrawals are subject to automated and manual review. Suspicious indicators include:

  • Large or frequent transactions inconsistent with your profile
  • Use of multiple payment methods in short timeframes
  • Patterns suggesting structuring to avoid reporting thresholds
  • Minimal or no betting activity relative to transaction volume

Consequences of Violations

If money laundering or related offenses are suspected, the platform will:

  • Immediately freeze your account and funds
  • Conduct a thorough investigation
  • Request additional documentation and information
  • Report findings to law enforcement and financial authorities
  • Terminate your account and withhold funds pending legal resolution

You have a responsibility to ensure that all funds deposited originate from legitimate sources.

Privacy and Data Protection Policy

Your personal information is collected, stored, and processed in accordance with applicable data protection regulations. This section explains how your data is handled.

Information We Collect

When you register and use the services, the following data may be collected:

  • Personal Details: Name, date of birth, gender, contact information
  • Financial Information: Payment method details, transaction history, deposit and withdrawal records
  • Technical Data: IP address, device information, browser type, operating system
  • Usage Data: Betting history, game preferences, login times, navigation patterns
  • Verification Documents: Government ID, proof of address, payment verification

How We Use Your Information

Your data is processed for specific purposes:

  • To create and manage your account
  • To process deposits, withdrawals, and bets
  • To verify your identity and comply with legal obligations
  • To prevent fraud, money laundering, and unauthorized account access
  • To provide customer support and respond to inquiries
  • To send important notifications about your account and services
  • To improve platform functionality and user experience

Data Sharing and Third Parties

Your information may be shared with:

  • Payment processors to facilitate transactions
  • Identity verification services for KYC compliance
  • Legal authorities when required by law or court order
  • Service providers who assist in operating the platform (under strict confidentiality agreements)

Your data is never sold to third parties for marketing purposes.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the data held about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request removal of your data (subject to legal retention requirements)
  • Objection: Oppose certain types of data processing
  • Portability: Receive your data in a structured, commonly used format

To exercise these rights, contact customer support with your request. Some limitations may apply based on legal obligations or ongoing investigations.

Data Security and Retention

All personal information is encrypted during transmission and storage. Access is restricted to authorized personnel only. Data is retained for as long as your account is active and for a minimum period thereafter as required by anti-money laundering regulations and legal obligations.

Platform Security Measures

Protecting your account and financial information is a top priority. Multiple layers of security safeguard the platform and your personal data.

Technical Security Infrastructure

The platform employs industry-standard security technologies:

  • SSL/TLS Encryption: All data transmitted between your device and servers is encrypted using 256-bit SSL certificates, ensuring that sensitive information cannot be intercepted
  • Firewall Protection: Advanced firewall systems prevent unauthorized access to databases and internal networks
  • DDoS Protection: Distributed Denial of Service mitigation ensures platform availability even during attack attempts
  • Regular Security Audits: Independent third parties conduct periodic assessments to identify and address vulnerabilities

Account Protection Features

Two-Factor Authentication (2FA)

You can enable 2FA to add an extra layer of security to your account. This requires a second verification step (typically a code sent to your mobile device) in addition to your password when logging in. Enabling 2FA significantly reduces the risk of unauthorized access.

Strong Password Requirements

Passwords must meet minimum complexity standards:

  • At least 8 characters in length
  • Combination of uppercase and lowercase letters
  • At least one number
  • Special character recommended

You should never share your password or use the same password across multiple sites.

Activity Monitoring

The platform continuously monitors for suspicious behavior:

  • Login attempts from unusual locations or devices
  • Multiple failed login attempts
  • Sudden changes in betting patterns
  • Simultaneous sessions from different IP addresses

If unusual activity is detected, you may receive verification requests or temporary account restrictions to prevent potential compromise.

Your Security Responsibilities

You play a critical role in maintaining account security:

  • Log out after each session, particularly on shared devices
  • Never share your login credentials with anyone
  • Use secure internet connections; avoid public Wi-Fi for financial transactions
  • Keep your registered email and phone number up to date
  • Report any suspicious account activity immediately
  • Install reputable antivirus software on your devices

The platform is not liable for losses resulting from your failure to maintain the confidentiality of your account information.

Incident Response

In the event of a security breach affecting user data, the platform will:

  • Immediately investigate the scope and impact
  • Take steps to contain and remediate the breach
  • Notify affected users within a reasonable timeframe
  • Cooperate with authorities and provide necessary disclosures as required by law
  • Implement additional measures to prevent similar incidents

Your trust and safety are fundamental to the operation of the platform, and all reasonable measures are taken to maintain the highest security standards.

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